OW Authentic, operating under the brand Authentic Reviews ("we," "our," or "us"), is dedicated to safeguarding the privacy of individuals who visit our website and utilize our services. This Privacy Policy explains the information we collect, how we use it, and the choices you have regarding your data.
Information We Collect:
Personal Information
Names
Email addresses
Phone numbers
Social media account information
Business Information:
Business names and addresses
Website URLs
Website Usage Data:
We collect website traffic data, user interactions, and preferences using tools like Google Analytics and other third-party tracking solutions.
How We Use Your Information
Communication:
We use personal information, such as names, emails, and phone numbers, to:
Respond to inquiries
Provide updates and information about our services
Send promotional texts or emails with your explicit consent
Service Improvement:
Your feedback and usage data help us improve our services and website to better serve your needs.Marketing:
With your consent, we may use your information for:Sending newsletters
Promoting services or special offers
Providing updates about Authentic Reviews
You can opt out of these communications at any time by following the unsubscribe instructions in our emails.
Analytics:
We use tools like Google Analytics to understand user behavior, optimize our website, and tailor content to user preferences.
Data Security
Secure Storage:
We implement industry-standard measures to protect your information from unauthorized access or disclosure.
Third-Party Tools:
While we work with reputable third-party tools, we are not responsible for their security practices.
Sharing Your Information
Third-Party Services:
We may share your information with trusted third-party services to enhance our services or user experience.Legal Obligations:
We may disclose your information if required by law or to comply with legal processes.
Your Choices
Opt-Out:
You can opt out of marketing communications by following the unsubscribe instructions provided in our messages.Cookies:
Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
Contact Information
If you have questions or concerns about our Privacy Policy or how we handle your data, please contact us:
OW Authentic
Email:
oscar@authenticreviews.io
Phone: (918) 770-9922
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or comply with legal or regulatory requirements. We will notify users of any significant updates.
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using our website or services.
Last Updated: 1/7/2025
Answers to questions you might have about Authentic Reviews.
Authentic Reviews automates the process of requesting, responding to, and repurposing Google reviews for your business. We send personalized review requests via text and email, featuring your customers’ names. Afterward, we respond to every review on your behalf and repurpose 5-star reviews into engaging social media content that we create and post for you. Best of all, we integrate seamlessly into your existing workflow, so you don’t have to change a thing!
Yes! Authentic Reviews works with any business that collects contact information from its clients.
Absolutely! We can tailor your review requests to match your preferences. However, we also offer proven, high-performing scripts for maximum effectiveness.
Authentic Reviews integrates with over 6,000 apps and platforms. We ensure seamless integration, so your workflow remains uninterrupted while we work in the background.
No, Authentic Reviews can support businesses in any location worldwide.
We help your business collect more positive reviews with personalized requests, boosting trust among potential customers. Additionally, we help you rank higher on Google and stand out from competitors, increasing visibility and driving growth.
There’s no limit! The number of reviews you receive depends on factors such as customer volume, industry, and overall customer experience.
We can direct review requests to platforms like Yelp, Angie, Facebook, and more. However, we prioritize Google Reviews for their unmatched benefits, including improved local rankings and increased visibility.
Our pricing is transparent. The only additional expense is the cost of text and email services, which we rebill directly at cost (typically less than $5/month for most clients, depending on volume).
Setup is quick and easy! All it takes is a 30–40 minute onboarding call, and we handle the rest.
Yes! We provide comprehensive analytics and reporting so you can monitor your review performance.
We respond to negative reviews with care, addressing concerns proactively to resolve issues. You’ll always be notified of any negative feedback, but with an average rating of 4.987 from over 5,000 reviews, negative reviews are rare.
Yes! Our platform includes reporting tools to help you track all your reviews and their performance metrics.
Nope! We offer flexible, month-to-month service with no long-term contracts.
We prioritize customer privacy and adhere to strict data security measures. Customer data is only used for sending review requests and is never shared or sold.
Yes! We craft personalized responses for every review, using the customer’s first name and context from their review. This saves you hours of time while maintaining a professional image.
Yes! Our “Review Reactivation” strategy reaches out to past customers, typically resulting in 10–20% of them leaving a review.
We provide same-day support via text and email. For complex issues, we’ll schedule a support call to ensure everything is resolved quickly.
Most likely! Authentic Reviews integrates with over 6,000 apps, ensuring seamless compatibility with your existing CRM and workflows.